This is post is intended for first-time users of the App Store. If one of the following situations apply to you, please read further:
- You have never downloaded and installed any plugin (paid or otherwise) from the Autodesk App Store.
- You have purchased an App in Bulk and your license was assigned by the software vendor.
- You just created a new Autodesk Account in order to activate a license for an App (or download an App)
If you are trying to run a paid App and you are unable to authenticate the license, Autodesk recommends the following procedure to activate your account:
- Download and install a free app such as the Family Size Reporter
- Run the App at least once after logging into Revit with your Autodesk ID.
- Now run the paid App that you are given an entitlement for and you should be able to authenticate your licence without a problem.